WarpPortal Passwords have been updated.

Greetings WarpPortalites,

As of Tonight February 25th, we have updated all WarpPortal passwords. This means to login to the WarpPortal you will need to use the “Forgot Password?” link that appears on the login page. You will need to have access to the WarpPortal email address and enter your Birthdate. This will send an email to you with a link that allows you to type a new password.
If you would like a visual guide please view the Knowledge Base Article

Today we had an attack on the forums, and while all evidence points that there is no user information leak, and the fact that there is no payment or game info stored at all on the Forums; we would rather over react than under react with this incident. In our efforts to ensure the maximum security possible we have updated your passwords for your WarpPortal account, but the game account passwords remain unchanged.

We will bring up the forums as soon as we have updated and completed any fixes that are necessary to continue having the best user experience and security possible with the forums.

When updating your password please use a NEW, STRONG password that is at least 6 characters with numbers letters and symbols to maximize the security of the password.

If you have questions or need assistance updating your password, please contact our Customer Service team.

Thank you for your understanding
WarpPortal Team

 

64 thoughts on “WarpPortal Passwords have been updated.”

  1. Your compensation is the fact that you can relax knowing that WP is taking their time to keep your information safe.

  2. But i am wondering, when do the forums go up again.. i feel lonely :)

  3. i find it funny that our passwords get reset everytime theres an event where people pay money for kafra stuff. if you ask me their using “hacking” as an excuse to screw people over.

  4. im just saying come on…who the hell hacks into a forum?? for real?? if your smart enough to hack then your smart enough to know you aint getting a damn thing from a forum.

  5. I guess this is the only way atm that we can communicate….on the comments of the blog! :3

  6. Compensation for changing ur password lol
    crazy people.

    Why dont u guys use the time the forum is down, and make a better one?

    I hate searching for new topics, and finding threads about rose online or requiem. Cmon, give us a singe forum for each game. =z

  7. Over-react rather than under-react. Good I say. Hey, if you can, when you find out who did it, press charges against this person. I don’t know if you could or not, but if you can, do it. Banning someone like this probably will just mean he’ll come back later and do it again, possibly worse the second time around.
    Plus, I want to see whoever did this in jail who was trying to sell/bluffing about my account info.

  8. wow thx for not allowing my last post… can you take less than 24 hrs to do something like this? really? no update at all

  9. while not feeling lonely, i do need support of the forums as information on the game i want all point to warpportal forums.

    so.. yeah. Also, does any1 know where to find 64bit version of requiem memento mori?

  11. don’t worry KingArthur if you haven’t seen yet sometime today or tomorrow the forums should be back up!

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