WarpPortal Passwords have been updated.

Greetings WarpPortalites,

As of Tonight February 25th, we have updated all WarpPortal passwords. This means to login to the WarpPortal you will need to use the “Forgot Password?” link that appears on the login page. You will need to have access to the WarpPortal email address and enter your Birthdate. This will send an email to you with a link that allows you to type a new password.
If you would like a visual guide please view the Knowledge Base Article

Today we had an attack on the forums, and while all evidence points that there is no user information leak, and the fact that there is no payment or game info stored at all on the Forums; we would rather over react than under react with this incident. In our efforts to ensure the maximum security possible we have updated your passwords for your WarpPortal account, but the game account passwords remain unchanged.

We will bring up the forums as soon as we have updated and completed any fixes that are necessary to continue having the best user experience and security possible with the forums.

When updating your password please use a NEW, STRONG password that is at least 6 characters with numbers letters and symbols to maximize the security of the password.

If you have questions or need assistance updating your password, please contact our Customer Service team.

Thank you for your understanding
WarpPortal Team

 

64 thoughts on “WarpPortal Passwords have been updated.”

  1. Hello Heim, thankyou for the hard work.

    Today I got my arch bishop figure and I found the redeem code for a heart ribbon band… was that the compensation code? Because whoever bought the figure beforehand were already given the heart ribbon bands. And now I just got another one. I thought it was a joke or someone was trollin’ but….. it was really the ribbon band……………Please tell me that wasn’t the compensation code….

  2. I remember when RO didn’t even have a forum! I miss the Free BBS D:

  5. Hmmmm does this mean we cant get tot the forums to even change our in-game pw and such?

  6. You can change the PWs by going to WarpPortal.com (or click the big WarpPortal banner at the top of the page)
    The forums are just a tie in to the WarpPortal rather than being a controller for the WP.
    Hope this helps.

  7. hey uh, when i try to change pass, it said that the email i used was not registered… but im sure i used that email.

  8. Hm, it seems like someone just explored XSS….
    Come on Gravity….you should have faced it…

  9. Can u tell me..
    why i can’t make account for Requiem..?
    thanx

  10. Well … how am i supposed to know the “Birthdate” i wrote into the certifications from 3 years ago, when all i wrote had been random ? oO

  11. somebody please help me i cant log into dragon saga is it down for maintenance right now?
    somebody please help me T_T

  13. TheAncientKing says:
    “Well … how am i supposed to know the “Birthdate” i wrote into the certifications from 3 years ago, when all i wrote had been random ? oO”

    Try to sumbit a ticket with the other info. If the mail, warpportal user, game user, character name, sever name match, i dont see why they wouldnt fix the situation.

    -jackjamaica says:
    “Can u tell me..
    why i can’t make account for Requiem..?
    thanx”

    The 2 main reasons why someone cant make a requiem account once they have a wp account are because, or there is a local version of the game for the world zone in wich you live, or because the birth date you put in the warpportal account saids that you dont have 17+ years old.

  15. Is there any site that posted the bad players in the requiem, it’s always good to know not invited into Guild.

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